We appreciate our clientele and desire your complete satisfaction with your purchase. If you are not pleased with our merchandise for any reason you may return FOOTWEAR within thirty (30) days of receipt. PURSES may be returned within ten (10) days of receipt. Refunds will be issued in the manner in which order was paid.
In order to insure credit the returned item must be UNWORN in ORIGINAL CONDITION in ORIGINAL BOXES with all parts, accessories and ORIGINAL TAGS ATTACHED. Please do not tape or use shipping labels on the shoe boxâ€”we recommend use of the original shipping box or other suitable carton.
Zelaya Shoes now offers free return shipping. Every package is shipped with a return label inside for UPS. Simply attach the return label to your package and we will cover the cost!
4940 St. Elmo Ave
Bethesda, MD 20814
Please indicate the reason for return on the Return/Exchange form.